Dry freight truck body specialist Bevan Group has moved to strengthen its already impressive reputation for service by appointing a seasoned transport industry professional to lead its Aftercare Division and launching a new fleet of mobile service vans.
As well as being a leading builder of truck bodies, Bevan has forged a reputation for top-quality repair and maintenance services – unlike many competitors it maintains a team of mobile technicians offering cover across Britain.
Now the company is raising its service game still higher after recruiting Roy Shelton to the key role of Aftercare Manager, and setting 15 eye-catching Mercedes-Benz Sprinter 313CDI service vans on the road.
Roy’s career began in 1985 when he joined truck rental giant BRS as a YTS trainee – his talent was spotted quickly and he won two consecutive ‘Apprentice of the Year’ awards. Over the next 14 years he worked his way up through the BRS ranks, rising to the position of Engineering Operations Manager.
In 1999 he moved to GeoPost and took on responsibility for a fleet of 3,000 trucks and trailers. But he stepped off the corporate ladder three years later to set up an Interlink franchise, which he built into a thriving business then sold last December.
“Having been my own boss, I was looking for another business to buy,” he admits. “But when Anthony Bevan (Bevan Group Managing Director) called and asked me to join him, I recognised it was a great opportunity; frankly, I wouldn’t have considered working for anyone else.
“I’m now looking forward to building on the superb reputation that Bevan already enjoys for aftercare, and working with the excellent team I’ve inherited, to expand this area of our business by aggressively seeking new business.
“Since I joined the company we’ve already picked up work from two major fleet operators, both of whom have signed repair and maintenance agreements, and we intend very soon to recruit more engineers and increase our national service coverage.”
As well as maintaining and repairing box and curtainsided truck bodies built by rival manufacturers as well as Bevan, the company’s team of 20 mobile engineers also look after tail-lifts and other equipment fitted to their customers’ vehicles.
Bevan’s new service vans – their superhero-themed liveries designed and applied by the company’s own graphics division – are racked out to carry the tools and equipment its engineers need to work on vehicles at customers’ own locations.
“That level of service sets us apart in this industry,” continues Roy. “And it means that even operators who choose to buy their bodies from our competitors, often rely on us to maintain them.
“It’s my task to protect that immense reputation and to build on it still further, by striving to offer the highest levels of service, increasing our coverage and improving response times, and bringing in systems to help the business run more smoothly. It’s a big challenge, but that’s the appeal!”